I saw a woman in the grocery store the other day checking
out of the Express lane. She was probably in her 60s, physically able, and
quite able to tote her groceries all by her lonesome. The clerk packed all 12 of her items (it was a 14 items or
less express line) into a flimsy, single use plastic bag. She made it about 10
feet. —rip!— The plastic bag broke. I’m not sure if it was the handles or
the belly of the bag itself. Regardless, her salsa, pickles, pasta sauce, and
kalamata olives smashed one after another on the floor; her pasta package and
frozen garlic bread was soiled with marina sauce and pickle juice; the bagged
lettuce was full of glass shards. What a mess! It was about as bad a grocery calamity as you
could imagine. In seconds, the poor woman’s 12 items turned into a catastrophic
grocery fail. She was visibly upset. The culprit? A single use plastic grocery bag. What happened next renewed a bit of my faith in humanity. The store’s front-end manager descended immediately onto the
situation, scurrying the woman away from the broken glass and mess, while also
waving in a couple of associates to begin the arduous task of clean-up. “Don’t worry about it,” he told the distraught woman. “I’ll
have my team get you all new items at no cost to you and we’ll have you out of
her in just a few minutes.” The woman was grateful. The manager was smiling, clearly
pleased to be able to offer his customer a successful resolution in such a
highly visible situation (though his neck and ears were bright red, betraying a
bit of his underlying emotions). And me? I let the clerk ring up my 10 items in the express
lane, and unlike the unfortunate woman ahead me I offered up a reusable
shopping bag—a cooler bag, in fact, sturdy and easy to carry. Needless to say,
my store exit transpired with a little less excitement. I was out the door in
minutes. On the way out to my car, I wondered about the lost cost to
the woman and to the store: I wondered about the ramifications of the incident on the
clerk: Hopefully, it wouldn’t come to the latter—but as for
remedial retraining, I could certainly see that in her future. That’s more cost
to the store if you add, say an hour’s wage for her retraining plus whoever
retrains her—so you’re looking at another $25 minimum . . . and all because a
flimsy plastic bag didn’t do its job. So with a little mental math, I calculated a cost to the
store of $75 just because a single use plastic bag failed. And, of course, that
didn’t take into account the short-term and long-term environmental impacts of
single use plastic bag use—which is a whole other story. After all, as a
society, what does that cost us? According to ConservingNow.com: The cost of the above is incalculable. I don’t want to be one of those smug
individuals who says my way is the best way. But given this example, I know
that if the woman in this unfortunate incident had been using a re-suable bag
she would have saved herself a world of trouble and the store some hard-earned dollars. It makes me
wonder, aside from all the pollution and environmental issues, what’s the cost
to individuals and retailers of sticking with single use bags? Fortunately,
there is a solution. Consumers
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